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Full-timeBangkok

Community & Support Coordinator

Mission

Every player gets a fast answer, every game fills, every city group stays alive.

What you'll do

  1. Take over from the chatbot: payment problems, refunds, complaints, special cases
  2. Fill games that aren't full: message regular players, post in the groups
  3. Run the player WhatsApp and LINE groups, and welcome new players after their first game
  4. Post each week's schedule and collect organiser feedback
  5. Build the group for each new city and support its City Operator

Who you are

Thai national with fluent English, lives on WhatsApp, LINE and Facebook groups, calm with upset customers, free evenings and weekends.

Success looks like

Fast replies, games saved from being cancelled, new-city groups growing.

Benefits

Competitive salaryDiscussed during your intro call.
  • 3 free games a week
    Play 3 KickHub games a week for free, then at a discounted price.
  • Bolt discount
    Discounted rides with Bolt.
  • Puma discount
    Discount on Puma gear.

Questions? ludovic@kickhub.app

Community & Support Coordinator — KickHub Careers | KickHub